FAQ – Skin Diligent USA

Frequently Asked Questions

Everything you might want to know before you begin. If your question is not here, we are glad to help.

Payments & Safety

Is my payment data safe with you? Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

What forms of payment do you accept? What forms of payment do you accept?

We accept payments from major credit card companies like Visa and Mastercard

Shipping & Delivery

How long does it take to get my products? How long does it take to get my products?

Typically 2 to 5 business days once the order has been processed and fulfilled. Please see our delivery and returns policy for further details

How much does it cost? How much does it cost?

Standard shipping is free from $70. See our Delivery and returns policy for further details.

Do you ship internationally? Do you ship internationally?

This US website is only for domestic US orders. For international orders please refer to www.skindiligent.com

Returns & Refunds

Do you offer refunds? Do you offer refunds?

Please refer to our Delivery and returns policy

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.